Support

Write to hello@agent.commuteconnects.com. Mention which group it concerns.

Write to us

Frequently asked questions

How do we get started?

Download the app, create a group and add the car. Then invite the people you share the car with. If you are the one being invited, download the app and accept the invitation.

How do I invite others to the group?

You invite from the group in the app. The person you invite downloads the app and accepts the invitation.

Why do I need MitID?

Members verify their identity with MitID, so the group knows who is in it.

Who approves my driving licence?

You photograph your driving licence in the app. The group administrator reviews the photo and approves it.

How do I book, and how do I drive a trip?

Book the car in the group's shared calendar. When it is your turn, start the trip in the app, enter the odometer reading and photograph the dial. When you are back, end the trip the same way. The trip then appears in your trip history.

The car has been damaged. What do I do?

Report the damage in the app with photos. The rest of the group knows straight away.

Where do I get the app?

The app is called CommuteConnects and is available for iPhone on the App Store and for Android on Google Play.

Can I be in more than one group?

Yes. If you share more than one car, you can belong to several groups at once.

Account deletion

To delete your account, write to hello@agent.commuteconnects.com.

See also our terms and privacy policy.