Get your driving licence approved
Your driving licence is what determines whether you may drive the car. The group administrator approves it — not Commute Connects.
Licence and identity are two different things. The licence shows that you are allowed to
drive. MitID shows who you are, and it is confirmed once, when you join a group — see
Why do I need MitID?.
How to do it
Take a photo of the licence in the app
Make sure the whole card is in frame and the text is readable.
Send it
The photo goes to the group administrator.
Wait for approval
The administrator looks at the photo and approves it.
Are you the administrator yourself? Then you approve the others' licences. You find them
in the group in the app.
If it takes a while
Message the administrator in the group — that is faster than going through us. If the photo is hard to read, you can take a new one.
Didn’t find the answer?
Tell us what you were looking for. We fix the guide — and reply if you leave your email.